What This Policy Applies To

This Privacy Policy governs your use of our website, ottis.in, and our web application provided by Ottis.in (“we”, “us”, or “our”). It explains how we collect, store, use, and share your personal data when you interact with our digital signage solutions.

Personal Data We Collect

Depending on your interactions with our website, we may collect various types of personal data such as:

• Your name, email address, phone number, and postal address.
• Company details and account information.
• Billing information, transaction details, and payment method data.
• Usage data including your IP address, browser type, and pages visited.

How Your Personal Data is Collected

We collect data directly from you when you register, place an order, fill out a contact form, or participate in surveys. Additionally, we gather non‑identifiable data automatically via cookies and similar tracking technologies as you browse our site.

How and Why We Use Your Personal Data

We use your personal data to:

• Provide, maintain, and improve our digital signage solutions and services.
• Process your orders and manage your account.
• Communicate with you regarding account updates, promotions, and important notices.
• Conduct analytics and research to enhance user experience.
• Ensure security and prevent fraud on our website.
• Comply with applicable legal obligations.

Marketing

With your consent, we may use your data to send you promotional updates and offers related to our products and services. You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our emails or contacting us directly.

Who We Share Your Personal Data With

We share your personal data with trusted third parties to help deliver our services. These include:

• Service Providers: Payment processors, hosting providers, marketing agencies, and analytics partners—all of whom are contractually obligated to safeguard your data.
• Legal and Regulatory Authorities: When required by law or to respond to legal processes.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owner.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

International Data Transfers

Our services are based in India. In some cases, your personal data may be transferred to and processed in other countries. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Your Rights

Depending on your jurisdiction, you have the right to:

• Access your personal data
• Request corrections to inaccurate data
• Ask for deletion or restriction of your data
• Object to processing, especially for marketing purposes
• Request data portability

To exercise these rights, please contact us using the details below.

Keeping Your Data Secure

We implement industry-standard security measures—including secure servers, encryption, and regular system monitoring—to protect your data from unauthorized access or disclosure. While we strive to ensure maximum security, no system is entirely foolproof.

How to Request a Data Download or Account Deletion

If you would like to request a download of your personal data or ask for the deletion of your account, please contact us. We will process your request within three working days and confirm via your registered email.

How to Complain

Should you have any concerns about our handling of your personal data, please contact us. If you are not satisfied with our response, you may also lodge a complaint with the relevant data protection supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: info@ottis.in